Close

Choose your country

Or view all businesses for sale

Worldwide

21 April 2016

UK’s No 1 homecare franchisor receives Queen’s Award for innovation

The UK’s No 1 homecare franchisor Home Instead Senior Care received the Queen’s Award for Enterprise in recognition of innovation – on Her Majesty’s 90th birthday today (21st April.)

The highest accolade for business success was granted to the UK’s number 1 private homecare company - in recognition of its bespoke relationship-led care model and the exemplary support given to franchisees throughout their business life cycle.

The prestigious business accolade pays tribute to the blueprint the franchise business has created for dignified, quality homecare delivered in visits that typically last a minimum of one hour, with clients and CAREGivers matched based on interests and hobbies. An approach royally recognised with the Queen’s Award for the way it is changing the face of ageing.

With a globally tried and tested franchise model responsible for the franchisor’s success in the UK, the business has grown to a £100 million annualised turnover.

The franchise was founded in the UK by Sam and Trevor Brocklebank and followed a frustrating search for decent care when Trevor’s grandfather Frank needed support.

Its approach has seen the network expand from the pilot office opened by co-founders Sam and Trevor in 2005 - to a robust network of 175 franchises throughout the whole of the UK.

Nationally, Home Instead provides five million hours of quality homecare a year to 8,000 elderly clients. The royally praised brand has 145 carefully mapped territories available as well as territory resale opportunities for prospective franchisees who feel an affinity with its ethos.

Trevor Brocklebank, Co-founder and Chief Executive, said: “The Queen’s Award for innovation is the pinnacle of business achievement in the UK. Receiving this prestigious accolade marks out our franchise opportunities as a best-in-class proposition, a way to run a successful business and make a difference to society at the same time, by improving and innovating elder care standards through our tried and tested franchise model.”

Home Instead Senior Care supports franchisees at every step of their business journey with training and on-going support covering Care and Quality Standards, business development, IT, legal and marketing and with peer collaboration encouraged and networking events held. An annual National Conference brings the entire franchise network together to share and showcase best practice and innovation.

The franchisor has a 40 strong team at its National Office, which gives a 4:1 ratio of sector leading experts to franchisees, one of the best ratios in the franchise industry. Home Instead has been recognised with numerous awards for the industry leading support, expert counsel and bespoke training programmes it provides for its franchisees.

Other News

Home Instead Celebrates a Hatrick of Success, with Three Finalists in the Prestigious BFA HSBC UK British Franchise Awards
Home Instead Celebrates a Hatrick of Success, with Three Finalists in the Prestigious BFA HSBC UK British Franchise Awards
Home Instead is celebrating a remarkable achievement after three of its franchise owners were named finalists in the 2026 BFA HSBC UK British Franchise Awards, recognising the exceptional...
Read More arrow_forward
New book by Home Instead owner shines a light on the hidden realities faced by family carers
New book by Home Instead owner shines a light on the hidden realities faced by family carers
A home care leader has launched a new book raising awareness of the emotional and practical realities faced by family carers. Each chapter offers a practical guide by showcasing a different aspect...
Read More arrow_forward
Home Instead celebrates three finalists for top national awards
Home Instead celebrates three finalists for top national awards
Home Instead, the No.1 home care company in the UK is proud to announce that three franchise owners have been announced as finalists in the highly prestigious 2025 BFA HSBC UK British Franchise...
Read More arrow_forward
Home Instead celebrates 11 years of being the most recommended  home care company
Home Instead celebrates 11 years of being the most recommended home care company
Leading franchise, Home Instead UK is delighted to be the most recommended home care company on homecare.co.uk, the UK’s top reviews website for the sector, for the 11th consecutive year and since...
Read More arrow_forward
Ruth Brown, Home Instead COO to appear on Franchise Brand Stories
04 April 2025
Ruth Brown, Home Instead COO to appear on Franchise Brand Stories
One of the most popular live stream platforms, Franchise Brand Stories has invited Ruth Brown to join Harvey Tuck in conversation - the man with the hat will be learning more about the hugely...
Read More arrow_forward
Franchise