Overview
An excellent opportunity to acquire a long-established mobility retail business serving its local community for approximately 22 years. The business is well known within its area and offers a broad range of mobility and daily living products alongside complementary hire, servicing and repair income streams. The current owner is the third owner/operator of the business, and the opportunity is being offered for sale as the owners now wish to pursue other business and personal interests.
Business Highlights
Established local mobility business with strong community presence
Broad product range including mobility scooters, riser recliner chairs, wheelchairs, wheeled walkers, batteries and incontinence products
Income generated from retail sales, hire, servicing/repairs, parts and stairlift commissions
Hire and stairlift-related income identified as among the most profitable parts of the business
Workshop income of circa £80k–£87k per annum over the last three years
Approximately 2,500 active customers served in the last 12 months, with around 50% of customers generated through repeat custom or word of mouth
Strong local profile with 90% of revenue derived from private customers and the balance from care homes, supported by referrals from healthcare professionals and related organisations
Business capable of operating without the owner on a daily basis
Revenue Profile
The business benefits from a diverse income base, with approximate revenue split as follows:
50% retail sales
10% hire
35% servicing and repairs
5% other income
By category, the business reports revenue generated broadly from scooters, wheelchairs and furniture, living aids, hire, service/repair, parts and stairlift commissions. Hire is currently the fastest-growing income stream, with hire and stairlifts reported as the most profitable areas.
Customers
The typical customer profile includes family members purchasing on behalf of relatives, care-influenced buyers and post-operative or temporary-use customers. The customer base is predominantly local, with approximately 50% of trade generated through repeat business or family recommendation.
Premises
The business operates from a retail showroom extending to approximately 840 sq ft, configured as a front showroom with office space and rear storage/workshop area. The premises have disabled access and a rear delivery point, with one parking space included. The current rent is stated at £13,500 per annum, with business rates of approximately £880 per annum, and the premises are held on a monthly lease.
Staffing and Operations
The business is run with part-time staff support covering shop duties and engineering/workshop activity, while the owner currently undertakes accounts, marketing and some operational oversight. The owner works approximately 20 hours per week, and the business is considered capable of continuing to trade effectively without the owner’s daily presence.
Further Information
Further information will be made available to genuinely interested parties upon completion of a confidentiality agreement.
