Industry Overview
In a service sector renowned for high staff turnover and customer frustration, this provider’s compassionate approach has resulted in many staff staying with it for five years, some for 10 years, and not a single client ever being lost through dissatisfaction.
This is a household-name care provider with a network of hundreds of franchises – and this one is among the 10 most successful.
Location
Cornwall, England.
Business Description
Established in 2012, the hard work has already been put in place. A hands-on, team leader, new owner can look to expand the business steadily if they maintain the current owners’ policy of providing the best possible care to the most profitable segments of the market – ie, private live-in and long-term care for people with complex needs.
While other providers compete to sign up as many clients as possible, regardless of margins, the owners’ selectivity sets it apart and contributes to a 15% pre-tax profit on a turnover of £3.3 million – all achieved while putting the needs and hopes of clients before all other considerations.
Comprehensive training and support will be provided by the franchisor.
Investment Rationale
By paying its staff more and treating them with respect, the business is rewarded with enviable staff retention in a sector beset by high staff turnover, and its focus on serving people with long-term complex needs gives clients continuity while staff have stability and the company enjoys predictable profitability.
Failing health and a need for earlier retirement are the only reasons why the owners are preparing to walk away from this highly lucrative, very human and commendably worthwhile business – creating a very rare opportunity to buy a thriving business, off the shelf, with tremendous potential for growth.
To register interest you will need to complete our Buyer Verification Process.
