HIGHLY SECURE COLLABORATIVE CRM SYSTEM PROVIDING A HOLISTIC MANAGEMENT VIEW OF THE WHOLE ENTERPRISE FROM A SINGLE POINT OF ACCESS, WITH APPLICATION AMONGST AN EXTENSIVE RANGE OF MARKETS AND MULTIPLE LOCATIONS
OVERVIEW
Comprehensive, in-house developed client management and safeguarding software database which is currently used to support delivery of supported accommodation and floating support services. The system is easily navigable, and owing to the wealth of data held and managed by the system it is fully compliant with the supported accommodation regulations introduced by Ofsted. As such, the system offers significant scope for further expansion and will form an integral part of providers operations, ensuring their continued compliance whilst enhancing the performance of their businesses.
KEY HIGHLIGHTS
The system ensures support worker safety, compliance, protection of employers in tragic circumstances and time saving.
The software system is equipped with features such as a complete chronological history of support provided, ommunications and interactions, a safeguarding dashboard, risk assessments, support plans, ongoing progress measurement, and numerous other key safeguarding details.
Uses a partitioned structure, meaning that multiple organisations, their managers, directors, and authorised users can simultaneously view the support and development being delivered to service users within the service provider organisation.
The CRM system is ideal for use on a subscription basis for organisations who cannot afford the significant upfront capital
expenditure or ongoing maintenance costs required to set up a secure document storage and safeguarding system, thus supplying ongoing, reliable revenue.
The system incorporates built-in, time-sensitive workflow to ensure contractual deadlines for producing documents are met. The workflow automatically sends alerts in the event a deadline appearing at risk of not being met, these alerts can be scheduled to notify various higher levels of management on a time sensitive basis.
Opportunity to explore multiple vertical markets on a subscription basis, such as care and nurseries.
