Long-established physiotherapy and sports rehabilitation clinic, with an enviable reputation in the industry cultivated via its unique multidisciplinary approach to musculoskeletal treatments, providing patients with truly bespoke programmes. Operating from its expansive strategically located premises, onsite facilities include a private studio, several specialist treatment rooms, and a unique strength and conditioning floor. The business is embedded within the local community and serves a long-standing and loyal client base, engaging private clients directly, with long-term users engaging the practice for up to 15 years, and through third-party referrals as a recognised provider by all major Private Medical Insurers (PMIs).
Key Aspects
• Reputable physiotherapy and sports rehabilitation clinic offering musculoskeletal treatments from an expansive premise in a lucrative trading location.
• Serves a longstanding and affluent client base, with c80% of patients privately engaging and using the practice on a long-term basis (c15 years). This loyalty is unparalleled in the industry, with most competing practices heavily reliant on PMI referrals.
• Functioning as an essential service during the COVID-19 lockdowns, the business has experienced strong and sustained activity in trading, resistant to the economic impact of the pandemic.
• Diverse clinical expertise accumulated over 20 years of operation, including sports rehabilitation, biomechanical analysis, pain assessment, muscular skeletal treatment, and body reconditioning.
• Significant brand equity as a 5* rated physiotherapy clinic, generating substantial levels of repeat custom with a c97% patient retention rate.
• Expert team of Physiotherapists, Osteopaths, and Occupational Therapists provide a unique multidisciplinary approach, ensuring patients receive truly bespoke programmes designed specifically for the differing biomechanical composition of each individual.
• Generates recurring revenue through performance-based contracts as a recognised preferred supplier for many major UK Private Medical Insurers (PMIs), due to successful treatment programmes in minimal sessions.
• Recently launched a virtual offering, with proven success, to diversify revenue streams and mitigate risk, delivering services to clients based overseas.
Opportunities
• Opportunity to expand the company's current market share within the healthcare sector, with potential to directly approach untapped outlets within the marketplace and secure a larger number of subscription packages.
• Recruit clinical contractors on a permanent basis, with a view to increasing available treatment hours in the clinic, generating further revenue through increased service output.
• Diversify into untapped markets within the health and wellbeing sector through the development of gym facilities and bespoke studio memberships, to expand local client base, and create cross-selling opportunities.
• Drive uptake of scanning facilities, such as ultrasound work, fitness assessments, body composition assessments, and classes, which have been identified as key growth opportunities.
• Leverage recent success with the delivery of virtual works internationally and enhance this offering further to include virtual consulting appointments, expand market reach, and springboard its international expansion.
• Leverage exclusive client relationships with CEOs to introduce mobile treatments at off-site premises, such as offices and clients’ private residence, to increase the business’ exposure, capture a larger target market, and attract new custom.
Turnover – £544k
EBITDA – £200k