Name: Riccardo Mudrak

Franchise Territory: Agency Express Swindon

Year Joined: September 2020

Venturing into the world of franchising at the age of 24 Riccardo Mudrak is among Agency Express’ youngest franchisees.

Riccardo first became aware of the Agency Express franchise opportunity when his mother, a long-standing client of Agency Express found that an established franchise had become available within the area.

With family insights to the industry and with a background in retail and manual labour, Riccardo felt that the Agency Express franchise would perfectly match his skill set and aspirations; a desire to be his own boss and run a business where the rewards would equal effort.

Riccardo proceeded with an in-depth investigation into the resale opportunity and in September 2020 after meeting the Agency Express team and the outgoing franchisee on several occasions he took over the reins becoming a franchisee himself.

The support from Agency Express has been great and this was one of things that appealed to me about franchising, having someone to support me, especially in a difficult year like 2020. I also had the added reassurance of buying an existing business, with a book of clients and good local reputation, so I knew I wouldn’t be starting from scratch.

After successfully completing a comprehensive training course Riccardo was guided through the handover of the business. The transition ran smoothly and within the three months he had built good relationships with his customers and increased the level of income for the territory.

It’s great to see how quickly the business and I have developed. I earnt a lot of money in the first three months and even though I bought an existing franchise with a regular income, I was invoicing far more than expected. I came into the business during a busy period after lockdown and during the stamp duty holiday, so it was difficult to master the workflow at first but soon found my feet. My plan for the future is to now bring someone on as the business continues to grow.