The TaxAssist Direct Group rolls out wellbeing support package across its UK and Irish franchise network

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17 September 2019

The TaxAssist Direct Group rolls out wellbeing support package across its UK and Irish franchise network

The Health Assured Employee Assistance Programme is now being offered to TaxAssist franchisees, staff and their immediate families in the UK and Ireland.

The TaxAssist Direct Group is pleased to announce it has adopted the services of Health Assured, the UK and Ireland’s largest employee assistance programme (EAP), which has helped more than 9.5 million people to overcome physical, mental, social and financial challenges.

Karl Sandall, Chief Executive Director of The TaxAssist Direct Group, said: “We are very pleased to be providing this comprehensive service, which includes free face-to-face counselling as well as online and webinar-based support to franchisees, staff and their immediate families.

“As a caring franchisor we recognise the crucial role we can play in improving health and wellbeing. I sincerely hope that by providing quick access to counselling and support, workplace stress and absence will be minimised, leading to a healthier and happier network of franchisees and staff."

The EAP offers a complete resource of wellbeing services including a 24/7 all year round helpline, access to structured counselling support, an online Wellbeing Portal and Health e-Hub app, mental health first aid (MHFA) training, workshops and more.

The TaxAssist Direct Group regularly monitors the welfare and happiness of franchisees and employees and following surveys of Support Centre staff and franchisees by independent research agency WorkBuzz earlier in the year, TaxAssist was awarded ‘5-star employer’ and ‘5-star franchisee satisfaction’ status for being above the benchmark compared to businesses of a similar size and industry.

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