TaxAssist Support Centre awarded 5 star employer excellence status

Choose your country

Or view all businesses for sale

arrow_back Back to Franchise Profile

28 May 2019

TaxAssist Support Centre awarded 5 star employer excellence status

Following an employee satisfaction survey carried out by independent research agency WorkBuzz, TaxAssist Accountants has been named as a ‘5 Star Employer’.

To celebrate TaxAssist’s achievement, staff were invited to a special presentation event over lunch, which saw Karl Sandall, Group Chief Executive Director, receive the award certificate from Steven Frost, CEO of WorkBuzz.

“We are delighted with the results of this survey. We are above benchmark compared to businesses of a similar size and industry, so this is quite an achievement,” said Karl.

“We recognise just how important it is to have happy, engaged and experienced Support Centre staff in Norwich at the heart of our organisation. This in turn benefits new and existing franchisees who can feel reassured they are being well looked after by a stable support team.

“As part of the survey, WorkBuzz created a ‘word cloud’ derived from asking what three words staff would use to describe the TaxAssist Accountants culture. Again, we are delighted with the response to this question and, in particular, seeing words such as friendly, caring, progressive, family and supportive.”

The biggest challenge facing many organisations is recruiting and retaining the best talent. With the UK’s ever-changing job market, the expectations of employees are rising – they have faster career progression expectations and demand instant change based on their feedback. The WorkBuzz 5 Star Employer Award was launched to overcome these challenges and recognise employers of choice.

What makes gaining WorkBuzz 5 Star Employer status unique, is it is based on feedback from thousands of employees, who complete regular, confidential Engagement Surveys.

Steven Frost said: “For several years, we’ve been helping leading organisations gather feedback from their employees, improve employee engagement and reduce staff turnover. Through the WorkBuzz 5 Star Employer awards, we will now be able to recognise employers who are truly leading employee engagement to improve the working lived of their people.”

Other News

The TaxAssist Group appoints Nicholas Partington as Group Director of Complementary Services: Nicholas Partington will lead the next stage of development for TaxAssist Plus, helping clients access trusted specialist support for their wider business and personal financial needs. In his new...; Read More arrow_forward

TaxAssist launches new client-facing website: TaxAssist Accountants has launched a new client-facing website as part of a wider digital strategy designed to enhance customer experience, strengthen online visibility and support the continued...; Read More arrow_forward

TaxAssist Accountants wins Excellence in Branding award The East Anglian Marketing Award recognises the successful TaxAssist Accountants rebrand.: TaxAssist Accountants is celebrating after winning Excellence in Branding at the 2026 East Anglian Marketing Awards. The award celebrates bold, distinctive and consistent brand identities and...; Read More arrow_forward

TaxAssist endorses Engager to support practice efficiency and growth: TaxAssist Accountants has endorsed Engager practice management software for its network of more than 230 accountancy practices, strengthening its long-standing partnership with TaxCalc. The...; Read More arrow_forward

New TaxAssist Accountants shop opens in Putney: Beyant Khosti has opened a new TaxAssist Accountants shop in Putney, London. Beyant, who is FMAAT, AFA, ACPA and MIP qualified, had been running his own accountancy practice for eight years before...; Read More arrow_forward

Franchise

browseLogoBig

Contact Franchise