19 April 2016
Franchisee Satisfaction Survey Results
After being named among the top three high investment franchises in the UK, Right at Home can has revealed the full results of its Franchisee Satisfaction Survey.
The Best Franchise Awards, run by research experts Smith & Henderson, are based on feedback from thousands of franchisees from all sectors who have completed the Franchise Satisfaction Benchmark survey.
This asks local franchise owners to anonymously rate their franchisor on everything from training and support to shared goals and how it has compared with their expectations.
Right at Home scored above 90% for the third year and as a result has retained its Five Star Franchise status.
Other News
- Driving Growth Through Innovation - How Apurva Sharma used clinical expertise to expand services across Reigate, Crawley & Horsham
- Combining Physiotherapy Expertise with Homecare When we last interviewed Apurva Sharma, Managing Director at Right at Home Reigate & Crawley, she had fledgling ambitions to further incorporate her...
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- Start up support you can trust
- Our experience and proven model can offer you the strongest chance of successAn insight into the first steps of launching your business In this month’s blog we’ll be taking a deep dive into our...
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- High praise from female Franchise Owners for fourth annual Women in Business event
- Female business owners from across the Right at Home network recently came together for a special day in our annual calendar. The Women in Business event is an opportunity for Franchisees to...
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- Right at Home Franchise Recognised for Exceptional Growth amid Rebranding Plans
- Right at Home UK is proud to have honoured one of our fastest-growing franchises with a prestigious award for exceptional performance.Right at Home Chippenham received the Growth Award at our...
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- Right at Home UK named Franchisor of the Year at European Franchise Awards
- The win reinforces the homecare provider’s commitment to offering the best possible support for its network of 80+ Franchise Owners Right at Home UK is celebrating after scooping the top accolade...
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- From Ambition to Achievement: Alastair Shanks’ £5m Growth Journey
- From Ambition to Achievement: Alastair Shanks’ £5m Growth Journey Alastair Shanks joined Right at Home nearly 14 years ago with some big ambitions. A firm believer in chasing a Big Hairy Audacious...
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- Big Green Picnic Round-Up 2025
- Big Green Picnic Round-Up 2025 This summer, Right at Home offices across the UK came together to host the Big Green Picnic – a nationwide campaign created in partnership with Dementia Adventure...
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- Celebrating Award-Winning Success Across the Right at Home Network
- At Right at Home, we know that high-quality care changes lives — and across our network, our franchise owners are being recognised for the extraordinary work they do in their communities. We’re...
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- Right at Home Dundee, Angus & North Fife Earns ‘Very Good’ Rating Across All Areas from the Care Inspectorate
- Right at Home’s first office in Scotland has set the bar high. We’re delighted to share that our Dundee, Angus & North Fife team has achieved a Grade 5 ‘Very Good’ rating in all assessed areas...
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- Meet Sanjay Vadhera, Right at Home Franchisee
- Sanjay Vadhera's journey to becoming the owner of Right at Home Ealing & Hounslow is a testament to the impact of values-driven leadership, community integration, and the strength of a supportive...
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- 10 March 2025
- Right at Home wins prestigious award at ‘franchising Oscars’
- Right at Home UK was thrilled to be named Established Franchisor of the Year at the bfa HSBC British Franchise Awards last month, beating five major household and international brands. Nearly 600...
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- 27 February 2025
- Right at Home CEO stands up for social care in national media appearances
- We are immensely proud of our CEO, Lucy Campbell, who has recently been championing the social care sector. Lucy, a passionate advocate for social care, has made several media appearances over the...
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- 19 February 2025
- RaH franchise praised by MP for ‘positive impact’ during new office visit
- A Labour MP learned of the critical work Right at Home is doing to support older and vulnerable adults during a recent visit to a new franchise office. The team at RaH Barnet & Edgware invited Dan...
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- New owners take on an Outstanding rated RaH franchise
- Buyers are committed to building on Right at Home Bedford’s quality reputationRight at Home Bedford is now in the hands of new owners, after relocation plans prompted a franchise resale. The...
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- Second Outstanding rating for Right at Home Solent & Southampton
- The Care Quality Commission found that the franchise provides exceptional care to its Clients We are proud to announce that Right at Home Solent & Southampton has been rated Outstanding by the Care...
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- 12 April 2024
- Right at Home Secures Outstanding National Home Care Provider Award
- Right at Home’s commitment to providing high-quality care services has been recognised at the 2024 Home Care Awards. We are thrilled to have secured the Outstanding National Home Care Provider...
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- New franchise owners make ambitious plans for Right at Home Telford
- The husband-and-wife team have shared their vision for their business, after receiving their CQC registration We are pleased to welcome aboard Bright and Grace Gurupira as the new owners of Right...
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- Right at Home retains Five Star Franchise Status for a record 11th year
- The network’s 70+ franchisees give an ongoing vote of confidence from their annual anonymous satisfaction survey. Right at Home’s CEO has praised the “unique spirit that underpins our network”...
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- Right at Home announces exciting plans for Clinical Care offering
- Right at Home has announced plans to develop their service offering in an exciting new direction that will put it at the forefront of the Government’s integrated health and social care agenda. From...
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- 06 December 2021
- Right at Home wins the UK’s most prestigious franchise industry award in a hat-trick celebration
- Right at Home wins the UK’s most prestigious franchise industry award in a hat-trick celebration Quality homecare provider Right at Home swept the board at the franchise industry awards this week...
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- 29 April 2021
- RIGHT AT HOME UK CELEBRATES ‘5 STAR EMPLOYER’ STATUS FOR THIRD YEAR RUNNING
- National homecare franchise Right at Home UK is the proud recipient of a 5* Employer Award for a third consecutive year. This comes from the results of a network-wide anonymised CareGiver...
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- 26 April 2021
- A NEW START AT RIGHT AT HOME RICHMOND AND TWICKENHAM
- Outstanding home care provider Right at Home GF is set to branch out into Richmond and Twickenham after acquiring thex x franchise for this area. Alastair Shanks, the Managing Director of Right at...
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- 22 February 2021
- Right at Home wins Best Franchise Award
- QUALITY CARE PROVIDER RIGHT AT HOME PAYS TRIBUTE TO ITS ‘EXCEPTIONAL’ CAREGIVERS AFTER WINNING NATIONAL AWARDRight at Home, the UK franchise providing premium quality homecare and companionship...
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- 05 February 2021
- RIGHT AT HOME INVESTS IN THE FUTURE, AS NATIONAL SUPPORT TEAM GROWS
- Quality homecare franchise Right at Home has welcomed five new members of staff to its national support team, ensuring its franchisees benefit from an industry-leading support ratio. The Right at...
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- 05 February 2021
- Quality homecare franchise Right at Home has celebrated three new offices becoming fully operational, after they successfully completed the CQC registration process.
- UK care providers can only start to deliver personal care services once the industry regulator has completed a rigorous series of checks, to ensure they can deliver services safely and effectively...
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- 12 January 2021
- Right at Home is proud to be a finalist in the 2020/21 Best Franchise Awards, sponsored by Lloyds Bank.
- The Best Franchise Awards are based on feedback from the Franchise Satisfaction Benchmark programme, coordinated by survey specialists WorkBuzz. Each year it sees thousands of franchisees answer 32...
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- 09 June 2020
- Right at Home is awarded national 5* Employer status for second consecutive year
- Leading UK homecare provider Right at Home has been awarded national 5* Employer status across its network of 60+ locally owned and operated offices. The business was named a 5* Employer for the...
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- 07 April 2020
- Right at Home UK launches national recruitment campaign to support those most vulnerable during coronavirus outbreak
- Leading homecare provider Right at Home UK has launched a national recruitment campaign to fill 1,000 new vacancies. It is calling for caring and compassionate people to join their team of...
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- 04 March 2020
- Quality Care Franchise Right At Home Set To Launch In Mid-Cheshire
- Right at Home is delighted to introduce Janet Bennett as the owner of its 65th UK franchise. Janet, who lives in Great Budworth, Cheshire, will be trading on home turf in the Mid Cheshire territory...
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- 07 February 2020
- Right at Home launch franchise-focused podcast
- Leading UK homecare company, Right at Home, are excited to announce the launch of their new podcast, Focused on Franchising. Hosted by Right at Home’s Franchise Recruitment Manager, Kate Dilworth...
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- 21 January 2020
- Right at Home welcomes new owners with an ‘outstanding’ business background
- Right at Home’s newest franchise owners started their initial training at the homecare company’s national office in Liverpool earlier this week; and said it’s great to be back in the game! Claire...
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- 02 December 2019
- Award Success for Right At Home Offices
- Right at Home business owners have collected an array of regional awards in November, for their care, their teams and their business. Ben Selby saw Right at Home South Cheshire named ‘Care Employer...
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- 22 November 2019
- Right at Home Bournemouth and Poole is named 2019 Homecare Provider of the Year
- Homecare company Right at Home Bournemouth and Poole has been named Homecare Provider of the Year at The Bournemouth Daily Echo’s 2019 Proud to Care Awards. Right at Home Bournemouth and Poole has...
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- 13 November 2019
- Right at Home Cardiff & Newport celebrates trio of award wins at Great British Care Awards
- Homecare company Right at Home Cardiff & Newport is celebrating after picking up three awards at the Regional Great British Care Awards: The Care Team Award, The Frontline Leaders Award for Jemma...
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- 05 November 2019
- As a supportive opportunity, the evidence is clear
- For the seventh consecutive year, quality homecare franchise Right at Home have been awarded Five Star Franchisee Satisfaction status. What does this mean to someone thinking about joining the...
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- 31 October 2019
- Right at Home Central London is first business to be awarded Pride in Care quality standard
- Homecare provider Right at Home Central London is the first organisation in the UK to achieve the Pride in Care quality standard. An initiative of Opening Doors London (ODL), a London-based charity...
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- 17 September 2019
- Right at Home UK is nominated for two national homecare awards
- Leading UK homecare provider Right at Home is proud to announce that it has been shortlisted for two national homecare awards, celebrating the very best companies operating in health and social...
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- 28 August 2019
- Right at Home short-listed twice in the Franchise Marketing Awards 2019
- The Franchise Marketing Awards celebrate exemplary marketing support being provided to franchisees across the country – and Right at Home is proud to be nominated twice this year. The quality...
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- 20 August 2019
- Right at Home named as a leading homecare provider in the UK
- Right at Home UK has been recognised as one of the top 20 homecare providers in the UK by the leading independent review website, homecare.co.uk. The award was based on the homecare group’s reviews...
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- 03 July 2019
- Right at Home Solent and Southampton Scoops Two National Business Awards
- Husband-and-wife duo claim Franchisee of the Year and Customer Engagement Accolades at flagship franchising awards. Husband-and-wife team Kev & Amy Popat, owners of homecare provider Right at Home...
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- 09 May 2019
- Right at Home Bournemouth and Poole’s Helen Garland scoops national franchising award
- Homecare provider Right at Home Bournemouth and Poole is proud to announce that its Registered Manager, Helen Garland, has been named Woman Franchise Employee of the Year at the 2019 NatWest...
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- 03 May 2019
- Right at Home launches charity partnership with Alzheimer’s Society
- Leading homecare provider Right at Home is thrilled to announce the launch of its new charity partnership with Alzheimer’s Society. The franchise has pledged to raise more than £20,000 for the...
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- 23 April 2019
- Right at Home is awarded national 5 Star Employer status
- Leading UK homecare provider Right at Home has been awarded national 5 Star Employer status across its network of 59-locally owned and operated offices. The business was named a 5 Star Employer...
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- 27 March 2019
- Right at Home is shortlisted for four Women in Franchising Awards
- Leading UK homecare company Right at Home is thrilled to announce that it has received four nominations at the 2019 Natwest Encouraging Women into Franchising (EWIF) Awards. Right at Home’s...
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- 26 March 2019
- Right at Home Solent is shortlisted for national Customer Engagement Award
- Home care provider Right at Home Solent has been shortlisted for the Customer Engagement Award at the prestigious bfa HSBC Franchise Awards, to be held at the Vox, Birmingham, on 27th June 2019...
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- 22 February 2019
- Right at Home is nominated for major franchising award
- Leading UK homecare company Right at Home has been shortlisted for the Leadership & Culture accolade at the bfa HSBC Franchise Awards, to be held at the Vox, Birmingham, on 27th June 2019. Right at...
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- 22 February 2019
- Right at Home is shortlisted for National Homecare Award
- Leading UK homecare company Right at Home is proud to announce that it has been shortlisted for Domiciliary Care Provider of the Year at the 2019 HealthInvestor Awards.The annual awards, which...
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- 03 January 2019
- Right at Home Retains Best Franchise Award
- Leading UK Homecare company maintains 5-star status for 6th year running and retains its title of Best Franchise for a 3rd consecutive year! Success is built on reputation. The reputation of a...
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- 03 January 2019
- Six Years Of 5* Satisfaction For Right at Home
- For the sixth year running, Right at Home have been awarded a 5* rating, as part of the smith+henderson annual franchisee satisfaction survey. Conducted by independent researchers, Work Buzz...
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- 20 December 2018
- Another good year for Right at Home UK
- It has been quite a year for Right at Home! As we look forward to 2019, here is a brief snippet of some of our incredible achievements we hope to build on next year. The care industry is a...
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- 20 December 2018
- Right At Home Retains Best Franchise Award & 5* Status
- Leading UK Homecare company maintains 5-star status for 6th year running and retains its title of Best Franchise for a 3rd consecutive year! Success is built on reputation. The reputation of a...
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- 13 March 2017
- RIGHT AT HOME SPRING DISCOVERY DAYS
- If you are investigating care sector franchises, we would love you to come and meet the team at a Right at Home Discovery Day. Led by our directors, our Discovery Day meetings are a great...
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- 16 February 2017
- Best Employer in Care Award
- Right at Home scoops a third industry-leading accolade by winning a Best Employer in Care Award. Fresh off the back of winning the UK Best Franchise Award 2016 in December and achieving the status...
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- 08 November 2016
- Right at Home is celebrating being confirmed as a finalist in the 2016 Best Franchise Awards.
- Sponsored by the Royal Bank of Scotland, these unique awards are based on feedback from thousands of actual franchisees. To be considered as a finalist, the company must previously have taken part...
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- 01 November 2016
- Right at Home retains its ‘Five Star Franchise’ status
- Right at Home’s franchise owners have again reported excellent levels of satisfaction in an independent nationwide survey. The quality homecare franchise, which has 33 trading offices, received an...
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- 05 October 2016
- Interested in the fast-growing home care sector?
- Join us for an exclusive Discovery Evening with HSBC, to explore a management franchise that makes a really positive impact on your local community.Where? Crowne Plaza Hotel, Birmingham NEC, B40...
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- 03 October 2016
- Quality Matters At The Right At Home UK 2016 Annual Conference & Awards
- Right at Home UK owners have delivered fantastic feedback on the 2016 Annual Conference, describing two days “full of inspiration and energy.” The network of 40 franchise owners joined the full...
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- 05 July 2016
- Right at Home meets 2016 growth targets
- Right at Home UK is delighted to welcome three new franchisees into the network; thereby meeting its measured expansion targets for 2016. The new owners will be opening offices that deliver top...
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- 09 June 2016
- Businesswoman Celebrates Success At Franchise Awards
- RIGHT AT HOME business owner Julie Foote was among the successful and inspiring women who met in London recently for the 2016 EWIF Franchise Awards. Julie was invited to a black-tie reception at...
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- 17 May 2016
- New business owners complete Stage 1 Training
- Three new Right at Home franchisees have moved a big step closer to opening their businesses, after completing an intensive training programme to prepare them for managing a quality home care...
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- 29 March 2016
- An Invitation To Learn More About Our Business
- Right at Home is the Care Franchise built around quality, providing a premium quality service to support adults and older people to live at home and enjoy their independence. If you are...
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- 01 February 2016
- Three New Franchisees Made To Feel Right At Home
- Right at Home, a global leader in the home care market, is delighted to announce the launch of three new UK franchises. The three new franchisees, Bryan McMorrine who will be working in Central...
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- 07 January 2016
- Right At Home Celebrates The Opening Of Its 500th Worldwide Office
- Right at Home has passed an international milestone and opened its 500th global territory. The quality home-care provider has established itself as one of the fastest-growing leaders in the sector...
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- 23 November 2015
- A New Image For Quality Care
- Delivering quality care at home requires a careful blend of professionalism and approachability, which is what Right at Home hope to achieve with their subtle new company clothing range. The...
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- 16 November 2015
- Nationwide Resettlement Awards
- He enjoyed a successful career in the British Army with active service in the Balkans and Iraq, and has gone on to build a highly successful business providing quality care at home to older people...
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- 04 November 2015
- Right at Home named among the top 3 high investment franchises in the UK
- Quality home care provider Right at Home has been named among the top three high investment franchises in the UK and short-listed for the 2015 Best Franchise Awards. The awards are run by research...
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- 21 October 2015
- Right at Home retains its ‘five star franchise’ status on the back of a ‘superb’ franchisee satisfaction score
- The quality home care provider Right at Home is celebrating the results of this year’s independent Franchisee Satisfaction Survey after their franchisees reported they are highly satisfied with...
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- 25 September 2015
- The Right at Home 2015 Annual Conference
- As our franchise owners and guests took to social media to discuss our conference this year, the hash tag #inpursuitofoutstanding took hold fast. Operating in the home care market attracts a level...
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- 11 September 2015
- Right at Home UK has extended its network to 32 trading franchisees, having recently celebrated the opening of two new offices in Hampshire.
- Right at Home Solent, owned by former accountant Kev Popat, is based in Fareham and the territory also covers Gosport and east Southampton. Further north, Right at Home Basingstoke & District...
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- 05 June 2015
- Right at Home’s newly launched City & Guilds accredited Care Certificate ensures all franchisees maintain outstanding levels of in-home care
- Right at Home, one of the world’s most trusted franchise care companies, has become the first care provider in the UK to launch a City & Guilds accredited Care Certificate, in partnership with...
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- 28 May 2015
- Interested in the fast-growing home care sector?
- Quality home care is an emerging market in the UK; one which offers a highly-rewarding opportunity to anyone seeking a profitable business that helps people in need. What is ‘quality’ home care? In...
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- 24 March 2015
- Right At Home UK Launches Care Certificate
- National homecare provider Right at Home UK has used the new Care Act legislation as an opportunity to introduce the country’s first City & Guilds accredited Care Certificate training platform. As...
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- 20 February 2015
- What Makes a Good Franchisor?
- Having been a franchisee with McDonalds for over 11 years and now as the MD of Right at Home in the UK, I have seen the franchise industry from both sides of the fence. Our franchisees recently...
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- 15 December 2014
- Right at Home Consolidate an Outstanding Year
- QUALITY care provider Right at Home consolidated an outstanding year yesterday, when they learned they were a runner-up in the UK Best Franchise Awards. The company, which delivers...
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- 05 December 2014
- A quality home care provider is breaking records for Franchisee Satisfaction.
- Right at Home has now twice scored the highest-ever results for a company of its size in a cross-industry survey of UK franchise owners. Compiled by franchise research organisation Smith &...
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- 11 November 2014
- Right At Home Shortlisted For Prestigious Franchise Award
- Award-winning franchisor Right at Home, a global leader in the home care market with over 400 local offices world-wide, has been shortlisted for the 2014 Best Franchise Awards for the category of...
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- 24 October 2014
- Award Winning Franchise Becomes Full Member Of bfa
- Award-winning franchisor Right at Home, a global leader in the home care market with over 400 local offices world-wide, is delighted to announce that it has become a full member of the British...
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- 29 September 2014
- More Provision Demanded For UK's Ageing Population
- Right at Home, a global leader in the home care market with over 400 local offices world-wide, has welcomed a report published by the Ready For Ageing Alliance calling on the Government to act now...
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- 27 June 2014
- Right at Home UK has been announced as the British Franchise Association's Emerging Franchisor of the Year!
- The news was greeted with "absolute delight" by Master Franchisor Ken Deary, who accepted the accolade at the bfa's annual award ceremony in Oxfordshire along with Operations Director Tim Jones...
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- 24 June 2014
- Right at Home UK awaits ‘Best Emerging Franchisor’ award results
- Becoming a successful franchisor is no easy task. The initial investment in the franchise model is significant in terms of both time and capital, and the process needs careful planning. Once ready...
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- 17 June 2014
- Time is Right to Join Thriving Senior Care Franchise Sector
- Right at Home, a global leader in the home care franchising market, has welcomed a newly-published report praising the thriving senior care franchising sector. The Senior Care Franchises report...
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- 06 May 2014
- Ken Deary - A Passion for Caring
- Being your own boss runs in the Deary family. Ken’s father and family members were self-employed so it is no surprise that he should follow that path as well. In 1993 he faced a tough decision. He...
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- 28 April 2014
- Right At Home UK Celebrates Industry Recognition
- Right at Home has been shortlisted as a finalist in the BFA Emerging Franchisor of the Year Award. The award is for franchisors who have been franchising for five years or less, with judges looking...
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- 20 March 2014
- Home Care Franchise Global Leader Open For Business In Scotland And Northern Ireland
- Right at Home, a global leader in the home care market with over 400 local offices world-wide, is now open for business in Scotland and Northern Ireland. The company is seeking ambitious...
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- 26 February 2014
- Award Winning Home Care Franchise Announces Franchisee Discovery Day Dates
- Right at Home, an award winning international home care franchise, is hosting monthly franchisee discovery days at its Preston headquarters from February to May this year. These events will take...
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- 05 February 2014
- Care Providers Face An Incredible Challenge To Deliver Quality Care In The Face Of Councils’ Funding Crisis
- National home care provider Right at Home agrees with industry experts that it is no longer possible to deliver high quality services through many local councils, due to the budget constraints that...
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- 20 January 2014
- Award Winning Home Care Franchise Launches in Scotland and Northern Ireland
- Right at Home, an award winning international home care franchise, is looking for ambitious partners to join them in Scotland and Northern Ireland. The company is a global leader in the home care...
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- 11 November 2013
- Right at Home celebrates its 21st!
- QUALITY home care provider Right at Home is celebrating the growth of its UK network to 21 offices. The international brand (which has more than 300 offices worldwide) will soon be represented...
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- 03 May 2013
- Right At Home’s growing network of UK franchisees are celebrating some outstanding sales success.
- Providing quality home care services to seniors and adults living with a wide variety of health conditions, Right at Home supports its clients to live safely and independently in their own homes...
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- 24 January 2013
- 2013 promises to be a year of good fortunes for Right at Home franchisees.
- The quality home care business supports people to overcome the challenges of old age and disability, and remain living independently in their own homes. And their first franchisee, who began...
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- 03 July 2012
- Two New Offices Bring Right At Home UK Into Double Figures
- RIGHT at Home UK is celebrating the news that its UK office group will soon hit double figures. It's eighth office, Right at Home (Guildford and Farnham) has just opened and is already trading...
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- 10 February 2012
- Marketing Overhaul for Right at Home
- Right At Home UK, the top-quality home care franchise, has unveiled a new range of marketing materials created especially for its UK franchisees. The visually stunning collection of postcards...
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- 17 January 2012
- Right at Home announces new office opening
- International home care agency Right at Home is proud to announce that its seventh office is due to open in March in Cheltenham and Tewkesbury. UK master franchisor Ken Deary is delighted to...
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- 06 December 2011
- Right At Home opens two new offices in 2012
- Right at Home UK is delighted to announce that two new offices are due to begin trading in the new year, making six in total. Franchisee Chris Spenceley is getting ready to open his doors in...
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