“I started off as a carer and then worked as a manager in the office of a care franchise, so I chose a franchise when I decided to start my own business. 

“Care is heavily regulated and when I started the regulations were in flux, so I wanted the support of a franchisor.

“I’ve now got about 100 service users and have built up a team of 40 staff. I need much less franchisor support now but it’s always there if needed and I talk regularly with other franchisees. We swap tips, advice and ideas so the franchise comes with a useful network.”