My background in franchising began in 2019 as a ChipsAway mobile repairer covering Barnsley. In 2021, I expanded the business into a car care centre, which marked a period of significant growth. I have always been inspired to explore franchising because it is often easier than starting a business from scratch, especially when the brand is well-known and established with an existing customer base.

I chose Bubble CiTea over other opportunities because the team is very approachable and supportive. I was able to share my long-term goals with them, and they have been helpful in every way. Furthermore, Bubble CiTea is a highly recognized brand that people know and trust.

The onboarding process has been a breeze. The head office and franchise team kept me posted at every step, providing excellent guidance and advice. The training and ongoing support have been faultless; Cynthia has been incredibly quick to respond, and the training with Georgina was excellent, as she is clearly an expert in the field.

Preparing for the launch at the Highcross Shopping Centre has also been a great experience. The marketing team did most of the work, collaborating directly with the shopping centre on social media posts and strategy while incorporating my input. We are very excited for the opening.

Looking ahead, my ambition is to become a multi-store franchisee and grow together with the entire team. I would like to express my sincere thanks to everyone at Bubble CiTea for allowing me to be a part of the family.