19 May 2026
Jason’s Journey to Building a Thriving Concept Claim Solutions Franchise
After years spent managing projects, coordinating teams, and overseeing operations, Jason reached a point where he wanted to channel his experience into building something for himself, a business with long-term potential and financial security.
That opportunity came in 2023 when he joined Concept Claim Solutions as franchise partner for the North Kent territory, a decision that has since seen the business expand rapidly within an increasingly in-demand sector.
Established in 2001, Concept Claim Solutions supports homeowners and commercial property owners following fire, flood, storm, escape of water, and other insured property losses. As Loss Assessors, franchise partners oversee the entire insurance claims process and reinstatement works, helping clients navigate what can often be highly stressful and disruptive situations.
For Jason, the appeal of the franchise was immediate.
“When I first looked at the business, I could immediately see the opportunity within the industry, but what stood out equally was the structure and support behind the franchise. You always have access to experienced people, proven systems, operational guidance, and a network that genuinely wants you to succeed.
That combination gives you confidence, especially in the early stages. You’re not starting completely alone and trying to figure everything out yourself. There’s real backing behind you, and that also makes a huge difference once the business starts gaining momentum”, explains Jason.
Since launching the North Kent territory, Jason has built a strong local reputation by reflecting the core values that underpin Concept Claim Solutions: accountability, integrity and customer-first ethos.
For Jason, one of the biggest surprises has been the scale of the financial opportunity available within the sector.
“The financial returns have far exceeded what I originally expected. If you’re prepared to work hard, build strong relationships, and maintain high standards, the earning potential within this industry is huge,” says Jason.
Away from the business, Jason and his wife Gemma enjoy a rural lifestyle centred around horses, dogs, farming life, and the outdoors, something he says provides an important balance alongside the demands of running a fast moving operation.
Looking ahead, Jason believes both the North Kent territory and the wider Concept Claim Solutions network are only at the beginning of what can be achieved.
“Building something long term, creating opportunities for the future, and being part of an industry that continues to evolve makes it an incredibly rewarding business to be involved in, and I’m genuinely excited about what the next few years will bring,” said Jason.
If you are interested in joining Concept Claim Solutions and building your own franchise within a growing, recession-resilient sector, contact the team to learn more about opportunities available across the UK.
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