ServiceMaster Clean Contract Services Mercia has been received the Award of Excellence at the FixTheMix2026 Awards Evening, one of the most prestigious recognitions within the ServiceMaster Clean Contract Services network.

The Award of Excellence is reserved for franchise businesses that demonstrate sustained discipline, structured growth, and consistent alignment with franchise standards. It recognises how a business operates, not just how fast it grows.

What the Award of Excellence Represents

To qualify for the Award of Excellence, franchise businesses must demonstrate multiple years of trading, consistent year‑on‑year growth, accurate and timely reporting, active business planning, and full alignment with their franchise agreement. It also reflects engagement with the wider network and a commitment to shared standards.

For Mercia, receiving the Award of Excellence reflects years of running the business with clarity and accountability. It shows a focus on doing things properly, even when growth brings pressure and complexity.

Mark Harden, Franchise Owner of ServiceMaster Clean Contract Services Mercia, said:

“This award means a lot because it reflects how we run the business day to day. It’s about staying on top of the detail, keeping standards high, and not letting things slide as you grow. That discipline is what’s kept the business stable as it’s grown.”

Growth Backed by Structure

In addition to the Award of Excellence, ServiceMaster Clean Mercia also received the North Star recognition for achieving more than £300,000 in growth in the last year.

This growth has been achieved without overstretching the operation. Contracts have been assessed carefully, teams developed in line with demand, and decisions backed by data rather than instinct.

This approach sits at the heart of the ServiceMaster Clean Contract Services model and is reinforced through the support, guidance, and accountability provided by ServiceMaster Ltd as franchisor.

The Value of Operating Withing a Proven Franchise Network

The Award of Excellence also reflects Mercia’s contribution to the wider ServiceMaster Clean network, including engagement with shared initiatives such as CAF and NSF.

Strong franchise networks rely on businesses that commit to shared standards and collective improvement. For prospective franchise owners, this matters because long‑term stability rarely comes from operating in isolation. It comes from being part of a network where expectations are clear and performance is supported.

What This Means for Future Franchise Owners

Mercia’s Award of Excellence helps explain why. It demonstrates how following a proven framework and applying it consistently over time builds resilient, scalable businesses.

While Contract Services territories are fully allocated, the same franchisor, ServiceMaster Ltd, supports ServiceMaster Clean Residential and Commercial franchises, where opportunities remain available. These models benefit from the experience, standards, and systems proven across the Contract Services network by award‑winning businesses like Mercia.