TaxAssist champions the voice of small businesses at the highest level Drawing on client feedback to advocate for the reforms and support UK SMEs need to thrive.

Choose your country

Or view all businesses for sale

arrow_back Back to Franchise Profile

12 November 2025

TaxAssist champions the voice of small businesses at the highest level Drawing on client feedback to advocate for the reforms and support UK SMEs need to thrive.

{TaxAssist champions the voice of small businesses at the highest level Drawing on client feedback to advocate for the reforms and support UK SMEs need to thrive.}

The results of the 2025 National Client Survey show that over 94% of clients would recommend TaxAssist Accountants to a friend or colleague.

A total of 880 clients took part in this year’s survey, providing valuable insight into both client satisfaction and the current landscape for the UK’s small and medium-sized enterprises (SMEs).

Key findings:

94% would recommend TaxAssist Accountants

53% expressed uncertainty around the introduction of Making Tax Digital (MTD)

60% called for government action to cut business taxes and reduce red tape

27% cited the cost of living and energy prices as major concerns

29% identified cashflow as the main barrier to growth

Following the survey, Daren Moore FCCA, CEO of The TaxAssist Group, was invited by Intuit to attend the Labour Party Conference in Liverpool, where he met with Sir Keir Starmer and government representatives. This provided an opportunity to represent the voices of TaxAssist clients directly to national policymakers.

“Businesses in this sector are the backbone of the UK economy,” said Daren. “I took the opportunity to highlight the challenges they’re facing and the support we believe they need.

“Drawing on feedback from our nationwide survey, I set out key areas for government focus including the tax burden on UK businesses, regulatory complexity and a lack of confidence across the sector. We’ll be following up by sharing our survey results with key government advisors.

“We’re proud to represent our clients and ensure their voices are heard at the highest level. TaxAssist Accountants will continue to advocate for the reforms and support SMEs need to thrive.”

The annual client survey plays a vital role in helping TaxAssist Accountants equip its nationwide network with the tools, insights and support needed to respond to client needs from technical expertise to marketing resources.

The full survey results have been shared across the TaxAssist network, helping local accountants tailor their advice and services to support SME growth and resilience.

Other News

TaxAssist Accountants Oldham welcomes new owner Vijesh Patel: Vijesh Patel, FFA, FIPA, brings extensive expertise in accountancy, tax planning and business advisory. He also has experience supporting businesses with operational improvement, growth strategy...; Read More arrow_forward

TaxAssist appoints Director of Group Projects Katie Hawking Joins The TaxAssist Group as its Director of Group Projects, effective 2 March.: In this newly created strategic role, Katie will lead and oversee key TaxAssist Group-wide initiatives spanning the franchise network, enhanced services for both franchisees and clients and...; Read More arrow_forward

New TaxAssist Accountant in Chatham and Rochester: Businesses and individual taxpayers in Chatham and Rochester can now access trusted, professional tax and accountancy services from a new local adviser, as TaxAssist Accountants welcomes Mary...; Read More arrow_forward

TaxAssist launches new advertising campaign highlighting 'We can do more for you': The new national video campaign will run on YouTube and selected social media channels, reinforcing that it can do more for clients through its extensive network of local offices across the UK. The...; Read More arrow_forward

TaxAssist Accountants network files over 70,000 Self-Assessment tax returns: A record-breaking year for TaxAssist Accountants as its nationwide network files over 70,000 Self-Assessment tax returns for the first time. TaxAssist Accountants, the UK’s largest network of...; Read More arrow_forward

Franchise

browseLogoBig

Contact Franchise