The win reinforces the homecare provider’s commitment to offering the best possible support for its network of 80+ Franchise Owners

Right at Home UK is celebrating after scooping the top accolade at the European Franchise Awards 2025.

The national home care provider was named the winner of the prestigious Gold Award in the ‘Franchisor of the Year’ category, beating strong competition from a range of sectors across the continent.

Hosted by the European Franchise Federation at Le Bouche à Oreille in Brussels on September 11, the awards celebrate the best in franchising.

After being recognised as the UK Franchisor of the Year by the bfa last year, Right at Home UK was invited to compete against other top European winners – a challenge the provider was happy to accept.

The latest win reinforces the provider’s ongoing commitment to offering the best possible support for its 80+ Franchise Owners, equipping them with the practical resources and innovative tools they need to make a profound impact on the Clients and communities they serve.

Lucy Campbell, CEO at Right at Home UK, said: “Right at Home UK is incredibly honoured to be named the European Franchisor of the Year for 2025. This prestigious recognition, alongside our UK Franchisor of the Year award, underscores the strength of the entire Right at Home UK network. But it's more than just accolades; it's a deeply meaningful validation of the unwavering dedication, passion, and hard work of our Franchise Owners and their care teams – they are the heart and soul of our organisation.

“This dual achievement reflects the power of the collaborative partnerships we've fostered, built on mutual respect, a shared commitment to providing exceptional care, and a thriving franchise ecosystem that enables our franchisees to achieve remarkable success. We are immensely proud of what we've achieved together, and we remain fearlessly dedicated to supporting our Franchise Owners as we continue to take Right at Home UK from strength to strength.”

The European Franchise Awards marked a major success for British franchising, with five UK winners receiving prestigious accolades.

Pip Wilkins QFP, CEO of the BFA, who travelled to Brussels for the awards said: “What a proud, proud night for British franchising. We send our hugest congratulations to Right at Home, Stevens & Bolton, Canopy Nurseries, ERA Group and to Jon Radford from Football Fun Factory on their magnificent triumphs. They have all worked extraordinarily hard to get here and deserve every bit of the applause they received from their European colleagues on the night, displaying, as they have, the very best of British franchising.”

About Right at Home UK

Right at Home UK is one of the UK’s leading homecare providers. It is the most highly rated national homecare agency on the UK’s leading independent review site homecare.co.uk with a 9.9/10 rating.

Internationally, Right at Home is one of the world’s most trusted homecare providers. Through our global network of over 700 locally owned and operated offices we deliver person-centred support to tens of thousands of people every day, enabling them to continue living happily and independently in their own homes.

Right at Home UK provides care services to adults over the age of 18. Primary services are focused on supporting Clients with physical disabilities, learning disabilities and the elderly. We are committed to making a difference everyday by maintaining dignity and well-being for those we support.

When providing support, we place great emphasis on the emotional well-being of our Clients and importantly, their families. We promote minimum one-hour visits with regular CareGivers, allowing our team to really get to know their Clients. Something as small as sharing a cup of tea and having a chat can make a huge difference to a person’s state of mind, reducing the significant problem of loneliness in the elderly.

Our services are highly personalised, yet flexible to meet the needs of the people we support. We can provide support on a short-term or long-term basis ranging from an hourly daily visit through to 24-hour or live-in care, 7 days a week.

Our homecare services include, but are not limited to:

· Companionship · Personal care · Live-in care · Specialist dementia care · Transport, errands & meal preparation · Household administration · Light housekeeping · Medication support · Post-operative support · Holiday and respite cover