20 September 2024
Leading the Way in Insurance Claims Management and Customer Service Excellence
Concept Claim Solutions is taking the insurance claims industry by storm this summer, recently winning two awards: "Best Insurance Claims Management Service Provider 2024 – UK" and the "Client Service Excellence Award 2024."
These awards are in recognition of how the company has perfected its approach to building insurance claims and project management, streamlining the complex process by delivering one joined-up solution to its customers for getting their property back to its’ pre-loss condition following a disaster.
The service is delivered through a UK-wide network of franchisees who, on behalf of the policyholder, manage all communications with the insurance company, negotiate for the best settlement, and supervise contractors to ensure quality repairs without compromise.
The head office and franchisees work closely together at every stage of the process. Franchisees have access to a robust supply chain that includes insurance and construction specialists, surveyors, and a network of approved tradespeople to provide full support to their customers.
With a dedicated network of franchisees and a focus on high-quality solutions, Concept Claim Solutions is well-positioned to shape the future of the claims industry.
Other News
- Changing Weather, Lasting Impact: The Franchise Helping Property Owners Recover
- A flooded basement, a roof torn open by a storm or cracks emerging after a long, dry summer—property damage can happen in an instant or develop gradually, but its impact often lasts long after the...
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- The UK Property Claims Sector — A High-Growth Market Built for Franchise Success
- The UK Property Claims sector has entered a period of exceptional growth. Now valued at £6.1bn, the market has expanded with weather-related payouts rising over 14% year on year—a pace almost ten...
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- Concept Claim Solutions Franchisee Recognised Among the UK's Best for Customer Focus at the 2026 British Franchise Awards
- Paul Cheetham, franchisee for Bolton and Wigan, has been named a finalist in the Customer Focus Award at the prestigious 2026 BFA HSBC UK British Franchise Awards. The award celebrates franchisees...
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- Concept Claim Solutions Named Loss Assessor of the Year 2026
- The Award-Winning Network Driving the Franchise Business Forward Concept Claim Solutions has been named Loss Assessor of the Year 2026 at the British Claims Awards, recognising the company’s...
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- Making Every Step Count: Walking Together for Cancer Research UK
- On the 23rd of May 2026, the Concept Claim Solutions team and franchise partners laced up their walking boots and took on the challenge of walking around Derwent Water in the Lake District to raise...
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