insight6 is delighted to bring to market this established, profitable franchise based in and covering Liverpool
About the insight6 Franchise:
insight6 are the only Customer Experience (CX) specialists in the UK and Ireland with 25 experts across the country supporting over 1000 clients.
They design and deliver some of the most advanced feedback programmes in the world. Having conducted over 300,000 Customer Experience Reviews and Customer Surveys, they are able to rapidly transfer knowledge and expertise to create the perfect Customer Experience Improvement programme.
Improve the business of other’s while building up your own!
This franchise is exactly what you need if you are an individual, or partnership, with a senior business background looking to build your own business where your skills work for you, and where you can perfect that all important work-life balance while enjoying an excellent income.
insight6 gives you the opportunity to become the director of your own high-end company with the power to transform the future of British businesses – and your own.
The work of insight6 is designed to improve the perception of the business in customers minds so that they are more likely to tell other prospective customers just how great the brand is.
insight6 has six core services which are:
1. Mystery Shopping
2. Online Surveys – instant insight
3. CX Training & Development
4. Focus & Listening Groups
5. Mentoring & Coaching
6. Customer Journey Mapping
This is a general breakdown huge and diverse range of clientele which insight6 partners service:
• 60% Professional Services
• 25% Groups and Chains
• 15% Family-run businesses
insight6 are looking for partners who have:
• A passion for CX
• A strong business development background
• Experience at running teams where CX was a vital component of success
• The ability to look at problems from every angle and
• Provide creative and innovative customer service solutions
• Strong team player
• The right attitude and ambition
In addition to a full initial training programme, they provide continued professional development tailored to the individual needs of each franchisee. This ongoing support, both for individuals and the wider network, helps to ensure that every member is equipped with the skills and knowledge needed to succeed within the franchise model.
