The business operates a chain of 12 retail stores. We have been trading for 10 years, and we have built up a large loyal customer base with 5-star reviews throughout the company.
We are the biggest vape supplier in Kent.
We are the only vape company across the UK that offers same-day delivery with our in-house driver, we have found this to be a great success for us and our customers alike.
We also offer a price match promise across all of our stores.
We specialize in the sale of e-cigarettes and vaping products across Kent. Our stores offer a wide variety of e-cigarettes and related accessories, catering to both beginners and experienced vapers.
Key features of the business include:
Customer Experience: Each store is designed to provide a welcoming atmosphere, with knowledgeable staff offering personalized advice and product recommendations.
Product Variety: Stock includes a broad range of e-cigarettes, vape mods, tanks, coils, and e-liquids, catering to various tastes and vaping styles.
Loyalty Programs: The chain runs loyalty schemes and offers exclusive discounts to returning customers.
Compliance: The business ensures compliance with local and national regulations regarding the sale of e-cigarettes and related products, including proper age verification procedures.
E-Commerce: In addition to the physical stores, the chain maintains an online presence with a fully integrated e-commerce platform, enabling customers to browse and purchase products online for home delivery.
The company focuses on building long-term relationships with its customers, promoting a smoke-free alternative for smokers, and keeping up with the latest trends and innovations in the vaping industry. Its strategic locations across Kent provide accessibility and convenience to a broad customer base.
