Minster Cleaning - Management Franchise

Join a leading provider of office and commercial cleaning to businesses throughout the UK.

If you are looking for an established, successful management franchise in a highly profitable and recession-resistant sector, you should consider Minster Cleaning.

Minster Cleaning has been established for over 40 years and has a network of more than 40 branches throughout the UK, operating large, exclusive territories. Group turnover is now over £50million. Top branches are achieving sales of more than £2million per year, with many turning over in excess of £1million.

Franchise partners have been with us for an average of 17 years, showing that our tried and tested business model works and is providing them with secure and profitable futures.

Key Benefits

• Your own large, exclusive territory
• Diverse target market
• Opportunity to build a valuable and saleable business
• Low management service fee
• Recession resistant business
• Self-control over price/profit/cashflow
• Exceptional training to get you up and running immediately
• Unlimited support throughout your time with us
• Long-term partnership available
• Automatic right of renewal

Key Achievements

• 2020 - Minster Cleaning rebranded
• 2021 - Minster Cleaning wins BFA/HSBC Franchisor of the Year Bronze award
• 2021 - Manager of the Kent branch buys the Franchise - a Minster Cleaning first!
• 2022 - Minster Cleaning celebrates its 40th year anniversary
• 2022 - First branch hits £3million turnover
• 2022 - First franchisee achieves 30 years in business with Minster Cleaning
• 2023 - Group turnover reaches over £50million

Support & Training

All initial training takes place in person at Minster Cleaning’s Network Support Centre in Birmingham. New franchisees spend a week with the Managing Director and Heads of Department in marketing, operations, IT/internal systems and finance.

Managing Director, Mike Parker, is responsible for the day-to-day management of the team at the Network Support Centre and helping franchisees build their businesses. He has a wealth of knowledge and experience in preparing franchisees for their career with Minster Cleaning.

The marketing team provides continued support to the franchise network in winning new business, customer retention / development and recruitment marketing. Initial training covers all of the above plus the Minster Cleaning brand and values and how your branch will need to conform to these.

Initial operational training covers the quoting process and how to calculate a quote. It also covers the operational side of cleaning including starting a new contract, all health and safety issues, risk assessments, method statements, site files, equipment and materials, and also compliance with the various laws and policies that govern Minster Cleaning.

The IT department provides IT services at a group-wide level, and also targeted proactive and reactive support for each branch. Training is also provided on Templa CMS, a digital tool that acts as a hub for payroll, holidays, invoicing and every aspect of customer relationship management (CRM).

The finance department will provide initial training in financial administration. Ongoing support is provided in all areas of finance including billing and payroll.

Further support is available through regular national and regional meetings and via the branch network, where there is a healthy exchange of ideas and information.

Testimonials

James Lofthouse, Derbyshire Franchisee, chose Minster Cleaning because it is long-established and well-respected with a proven track record for success. “I have the best of both worlds”, he says, “I run my own business and yet I am not entirely on my own. Minster Cleaning’s support covers a wide range of areas including IT, accounting and marketing as well as complex areas like health and safety and employment law – this leaves franchisees free to concentrate on looking after customers and providing a first class service. The franchisee network is also very helpful – there is always someone to speak to and no matter what situation arises, one of the other franchisees can offer useful advice.”

James Lofthouse, Derbyshire Franchisee

“My years in the RAF gave me an excellent grounding for a career with Minster Cleaning… they eased the transition from the forces to being my own boss by providing help and advice from the very first day. The comprehensive support package takes care of the main day-to-day business activities including IT, accounts, marketing and training, as well as providing professional advice on employment law, health and safety and environmental legislation, so franchisees can concentrate their efforts on business development.”

Nick Barber, Northamptonshire Franchisee

“We are always trying to improve the way we operate and we intend to keep on expanding the business by offering excellent service levels, value for money and a flexible service that is tailored to the individual needs of our clients. The size of Minster Cleaning’s territories means that there are always plenty of potential clients for us to contact.
“Since I joined Minster Cleaning, I’ve developed personally and feel that I’ve proved myself within the business. I know every single aspect of the process and can now confidently present to prospective clients at all levels. I am very proud of our success.”

Emma Fenlon, Lancashire Franchisee

We're looking for...

We are looking for people with leadership and people management skills and a track record of success throughout their career to date. Our Minster Cleaning franchise partners have a “can do” attitude to customer service and are focused on attaining results.

Our largest branches can employ teams of up to 300 staff. Resource management skills are required to best meet changing customer priorities.

For the right person, a Minster Cleaning management franchise is the ideal way to start your own business, but like anything in life you will have to work hard to build something of value. If you are frustrated by working hard for someone else’s benefit, but are worried about the risks associated with starting your own business without dedicated support, then a Minster Cleaning franchise may be for you. However, to be a successful Minster Cleaning franchise partner, you will need to have the following qualities:

• Determination
• Resilience
• Ambition
• Management ability
• Self-motivation
• Energy
• Total commitment

You will also require adequate capital. Successful Minster Cleaning franchises across the UK are testament to the fact that for the right person, Minster Cleaning can be a very good franchise investment decision.

Financial Information

Franchise Fee: £20,000 + VAT. This covers £15,000 for the licence fee, training, IT equipment and stationery, and £5,000 for a marketing launch package.

Additional working capital requirements: Minimum of £35,000 + personal drawings.