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Fonehouse - Retail, B2B & Mobile Services Franchise

Fonehouse franchise earning opportunities are endless within retail, B2B and the mobile services arena.


There are around 85 million active mobile lines in the UK.
73% of households have two or more mobile phones.

Be part of this massive industry.
Be part of one its fastest growing companies.
Be your own boss.

Fonehouse is an independent mobile phone retailer established in 1994. Fonehouse has a huge online presence and we are growing our retail estate to match, this is your opportunity to get into this fast paced and exciting sector.

Fonehouse Franchise Opportunity We offer a wide range of mobile phones and related products & services across leading mobile networks, device manufacturers and accessory suppliers.

We first franchised in 2008 and now have stores throughout the UK. Our target locations are city suburbs and market towns where we can service local communities and support our franchisees in building long term profitable businesses.

Fonehouse franchise earning opportunities are endless within retail, B2B and the mobile services arena. Our product offering covers all key areas that your business will need, transactional sales such as accessories and pay-as-you-go solutions to service led revenue streams such as repairs and device set up/data transfer.

The market continues to develop and evolve in-line with new technologies and network developments. We adapt and change with it always ensuring that a local mobile specialist is relevant on the high street.

Be your high streets
‘local mobile specialist’

Your store will be known within the community for the continuous service you offer and will potentially become a regular place for generations to rely on. You will attract customers through recommendations once their expectations have been exceeded by the level of service you have offered, as well as the swift growth of Fonehouse’s online presence.

What can you achieve?

Be your own boss with this retail franchise

  • Be your own boss
  • Be part of your local community, by providing the following services:
    • Consumer mobile airtime
    • Mobile accessories
    • ‘Pre-loved’ mobile phones
    • Insurance
    • Repairs
    • Digital TV & Broadband
    • Business connections (B2B)
  • Work with industry leading brands
  • Get payback from your investment within 2 years, whilst earning a wage
  • Build up income of over £100k per store

You won’t be on your own.
You will receive the following support:


  • Site vetting
  • Business plan review based on proven business model
  • Project management & support of shop fit
  • Sales skills evaluation
  • Recruitment plan
  • Operator training
  • Shop floor training
  • Local marketing launch plan
  • Store launch mentor


  • Account management & partner support
  • On-going training
  • Compliance visits, guidance and support
  • Business development action plan
  • Marketing design support for your localised campaigns
  • Centralised customer services


  • Bespoke in-house EPOS system
  • Online ordering and auto-replenishment
  • Network consumer credit vetting
  • 3rd party credit check facilities
  • Franchisee portal


MyFonehouse is our own in-house Retail EPOS solution. This unique software package is the backbone of your retail operation. From recording sales to reconciling stock and from running staff rotas and the daily store schedule to monitoring KPI’s and compliance, MyFonehouse is an end-to-end bespoke software package to run your retail business.

MyFonehouse POS

  • Stock ordering and management
  • Commission reconciliation
  • Record all retail transactions
  • League tables and KPI tracking
  • Retail intranet
  • ...and much more

Cost breakdown

Fonehouse Franchisees are usually self-funded and rarely seek bank loans. If you approach your bank with a sound business plan and solid credit worthiness, you may be able to loan up to 50% from most lenders subject to their normal lending criteria. We are more than happy to support you with this process.

Franchise licence fee:

One off license fee
Franchise training, set-up and support

Premises cost:

Store fitting
£10,000 - £20,000

Operating capital requirement:

Opening stock
Lease costs
Day to day operating*
Stock retention (£5,000)
£20,000 - £40,000

Total: £40,000+

*Planned from the first month of operation to include monthly operations fee. Rental deposits, rental, staff wages and running costs (utility bills etc). Please note that all figures can vary depending on the options, size and location of your store. Our team will work with you to ensure that your costs are reflected in your business plan.

Get in touch today for more information on this
exciting retail franchise opportunity.


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