Drain Doctor hit Trustpilot milestone
Brackley, UK (16/09/2021) – Drain Doctor received their 1,500th review on Trustpilot, cementing them as the UK’s most trusted national drainage and plumbing company,
The UK-wide network, spanning from Fife down to Cornwall, provide a drain unblocking and emergency plumbing service to domestic and commercial customers.
Drain Doctor have achieved a Trustpilot score of 4.8 out of 5; higher than any other national company within the industry and is a testament to our customer service from the regional directors and local engineers.
“This latest landmark is credit to the hard work of our local engineers, who work around the clock to provide a first-class experience to their local communities,” said Drain Doctor’s Marketing and Communications Lead Joshua Barker.
“Drain Doctor’s dedication and resilience through the pandemic over the past 18 months, despite the challenges and adversity, has perfectly epitomised the organisation’s values and customer centric focus. We will always go the extra mile and we are delighted that this has been demonstrated with our Trustpilot ranking.”
Even through the pandemic, Drain Doctor have grown their network year-on-year with over thirty five franchisees across the UK, highlighting the successful practises that allow the company and their employees to thrive. Each team is equipped with talented engineers that pride themselves on their response times to provide reliable maintenance, repairs and installation services.
“Drain Doctor’s honest and open approach to reviews, allowing all customers to leave a good or bad opinion on our service, has illustrated the quality of our teams. Achieving that score with over 1,500 reviews demonstrates our commitment to customer service,” added Owen Deere, local strategy lead.
“Every franchisee is motivated to service their community and their positive, forward-thinking mindset makes them all fantastic to work alongside. Throughout the business, we hold ourselves to the highest standards to ensure our customers are always safe and in good hands. I am excited to continue the Drain Doctor story.”
Are you interested in owning a thriving franchise in a recession-proof industry? There are available opportunities with Drain Doctor!