Month 9 as a Concept Claim Solutions Franchise Partner

24 July 2023

The best way to see how a franchise works from the inside is to hear it from a franchise partner. A year ago, Gary Dimond took the leap into franchise ownership and the first-year results did not disappoint. In fact, Gary’s project managed 38 insurance claims with an approximate value of £470,000. Here's the third in the series of interviews about the reality of Gary’s first year as a Concept Claim Solutions franchise partner: Does the business meet your expectations? “The business has more than met my expectations; there is plenty of work if you follow the business model. I have a steady flow of claims coming in and no longer have the little voice in the back of my head, panicking over whether there is enough work. I’ve got the opposite problem; there’s too much work. I’m now considering employing someone to help”. Do you still feel supported? “I feel fully supported. There are multiple challenges on a weekly basis, but all I have to do is call someone from Head Office. They provide you with reassurance and valuable advice, and there hasn’t been any challenge I haven’t been able to manage”. What is your advice to someone who is looking at joining CCS? “It’s a great opportunity. If you’re prepared to put the work in and have an appetite for the industry, you can certainly make a successful business. Just jump in with both feet”.