“We chose a franchise because it gives support on time-consuming issues such as policy, procedures and legislation, so it left us free to provide care.
“When we started out eight years ago, we were the sole carers, as well as looking after the marketing the business. Today we have 60 staff providing care for more than 100 children and older people.
“Before you take on a franchise, you need to research the level of care needed in your area and look for suitable companies. Expect to work hard – we did 14 hour days at first – as even with help from the franchisor you must build the business yourself.”