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Franchises available in the UK, Ireland and throughout Europe. Master licences available for many European countries.

The World's Computer Service Network, founded in Australia in 1997, with the UK opening 3 years later in 2000. The company now operates nearly 500 locations in 27 countries, making it the largest computer service franchise in the world.
CT customers in every location have the best of both worlds - the personal, friendly service they expect from a small firm, with the support, expertise, and additional services (including application & website development, and IT consulting) offered by a large organisation. National and international customers benefit from our extensive international coverage, all coordinated through our Master Franchisor network worldwide. Customers can access our low cost, low overhead franchise design, which allows our franchisees to charge lower rates than most of our competitors, while still providing superior service.
A Computer Troubleshooter services small businesses and home office users. Many businesses cannot afford to employ a full-time computer person and do not need to do so. It is critical for their business, however, that they receive computer service and support on a regular basis.
As a CT franchisee you can promote yourself as the problem-solver for small businesses and home office users in your area. Customers can commission you to troubleshoot a problem without being subjected to the high fees or retainer costs charged by the large repair companies. Most Computer Troubleshooters are one or two-person enterprises operated from home, which means no rent or payroll expenses for you.
B.E.S.T. is Computer Troubleshooter’s industry-leading managed services program. With B.E.S.T.’s unique best-practices guidelines, remote monitoring technology, and financial modelling, Computer Troubleshooters can charge their small business clients one low monthly fee which covers all their computer problems. Our top B.E.S.T. Trouble-Free plan even includes the world’s first “no-downtime guarantee”, which is only possible thanks to the revolutionary remote monitoring and management tools we use.
Smith & Henderson undertook an Independent Franchise Satisfaction benchmark survey in the UK in January 2012 awarding us a Benchmark Satisfaction Score of 80% and the survey also shows that 9 out of 10 of our existing franchisees would recommend the franchise to a prospective franchisee.
Entrepreneur Magazine has ranked Computer Troubleshooters as the No 1 franchise in the "Tech Support" category and the 277th ranked franchise overall. Computer Troubleshooters was also rated No 12 in the "Top 30 New Franchises" listing. Later this year Computer Troubleshooters will be ranked in the "Top Growth Franchises" and the "Top Global Franchises" listings.
We now have 30 franchise offices operating in the UK and 6 in Ireland. Further great opportunities exist in the UK and Ireland for new CTS business owners.
Your business start-up costs and ongoing expenses are much lower than for comparable franchises. However, as part of a world-class service organization with a reputation for friendly professionalism, you enjoy significant benefits:
In addition, given that all businesses and most homes now have at least one computer, you have a potentially huge market in which to grow. Professional attention to your clients will ensure that you build a base of repeat business while continuing to attract new customers. You have the option of expanding your enterprise as much as you want to and moving to a retail location if growth warrants it. It's your business so you decide how much you want to expand.
Ask yourself the following questions to see if a CT franchise could be the right one for you:
1. Are you tired of working for someone else?
2. Do you have computer skills and experience, or good management skills?
3. Would you like to own your own computer business, employing yourself and perhaps one other person initially?
4. Are you keen to start up on your own, but lack business and/or marketing experience and would be uncomfortable working in isolation?
5. Are you looking for the support, training, back-up and proven business plan that a professional franchise can offer?
6. Would you like to join "The World's Computer Service Network" franchise team?
We are looking for more people, with hardware or software experience, or business minded people without technical experience, to join the Computer Troubleshooters franchise network. Find our more by completing the Request for further information.