Health Care Agency for Temporary & Permanent Staff For Sale

Business description

This business was established by a group of experienced professionals in human resource management in 1999, with full understanding of what organisations expect of agency care staff with regards to work standards, commitment, work quality and punctuality. They specialise in the supply of temporary and permanent Domiciliary Care Staff to the Local Authorities and some private clients. Their stated aim is to provide cost-effective and highly qualitative services to their clients, in a timely and efficient manner, with no job being too small.

This is an innovative dynamic company, providing valued, highly specialised second to none Healthcare and Domiciliary Care Staff on a temporary or permanent basis and working with fully accredited areas. They were recently inspected by the CSCI and passed with flying colours, as usual. In addition to providing the staff they also ensure that each job and project they administer is fully completed by the staff and should there be any staff issues, they are resolved immediately. This ensures that each client and each job receives full and reliable care and attention, making this company one of the most sought after partners for the Authorities they deal with. The only restriction this company finds is in finding the right staff, not in finding more work. Indeed they often turn work away, as they will only deal with fully trained staffs who meet their own stringent selection criteria. This has provided the level of reputation and high standing among their clients that this company so richly deserves.

It is this belief that they are the client’s partner that allows them to understand the recruitment and care needs of their large number of clients, to whom they believe the cost effectiveness of their staff is of paramount importance. Their aim is simple, to help the clients and their customers achieve exceptional and sustainable results, by providing them with the right staffing solutions, at the right time, at effective cost, keeping in mind the goals of both Clients and staff. It is this attitude to their clients and to the individual needs of the patients as well as staff that truly sets this company apart from most competitors in this field and ensures a constant offer of new and renewed contracts, that they currently enjoy.

It is also this attitude and approach to clients that will make them an asset to a new owner and provide a solid platform for continued growth and profits. The only reason the owners wish to sell is that this is just one of the companies they own and, due to family commitments, they are unable to continue to provide the time this business needs, to continue in that growth pattern.

Customer Service:

This business believes its customers should experience highly rewarding levels of satisfaction each and every time they deal with the company. This level of satisfaction is fuelled by the highest quality of care and service provided, backed up by truly professional, yet friendly staff.
All staff are fully checked for accreditation and police checks and are given additional training, as required, both in-house and externally. In addition there is close and professional supervision on all jobs. For each job this company will only use their own staff, never agency staff. They always know who is going out to a job and what their level of knowledge, experience and accreditation is. This is a service which can easily boast as being second to none.

Key Strengths:

Built on solid foundations this business has an excellent reputation for high levels of quality and qualified staff that in turn ensure that a friendly and helpful service is always given. The current owners have achieved this by hard work and have an established, yet diverse, customer base, which is growing year on year through word of mouth recommendations and ongoing referrals. Not surprisingly this business can claim high levels of customer satisfaction.

Property information

Property:

Leasehold

Location:

The business currently operates from leased premises in Middlesex and there is a new lease available if the new owners require one. Alternatively the business can easily be relocated or absorbed into an existing operation.

Other information

Expansion potential:

The current market for this business is growing and is forecast in the near and longer term for significant growth. The business is well positioned to take maximum advantage of this growth as it occurs. The only restriction this company has encountered in more growth is the availability of trained staff who meet their stringent levels of acceptance. Indeed they are constantly refusing work offered, as they will only take on new clients when they are sure they can look after them properly and offer the level of service that has established the reputation of this business.

Competition / Market:

With more business than they can service, the company has never had any need to advertise, relying instead on enjoying high levels of repeat business and the most effective form of marketing, word of mouth recommendation, testimony to the excellent reputation this business has for its unique, high quality service. The business does have a fully interactive website for candidates to register and apply for jobs.

Support & training:

The owner will provide a handover period and is happy to provide ongoing support thereafter.

Reasons for selling:

With other businesses and young family commitments, the owners are no longer able to provide the time required for this business, so have decided in the interests of the future growth of the business to pass on the business to a new owner with the time and focus required.

Trading hours:

Office - Monday – Friday 9.30 – 5.30 Care is 24/7