Domestic Heating Engineers And Installers Of Central Heating For Sale

Business description

Domestic Heating Engineers and Installers of Central Heating Systems

This business was founded 32 years ago by the Vendors and has grown since to become the regions leading independent Domestic Heating Service and Installation company with an envialble reputation for the quality of its products, flexibility of service and reliability.

The business operates from a prime location on the outskirts of Glasgow and has established its reputation right across the Central Belt. Many current customers have been loyal to the business for many years, benefitting from the excellent knowledge and expertise of the workforce in respect of the maintenance and service of their domestic heating systems. The retention of the impressive client base is due in no small part to the business’s competitive prices, quality products, first class service and attention to detail.

The business has always believed in the pursuit of excellence, installing new technology, constantly reviewing and updating its service commitment and its methods of business, as well as continually scouring the supplier market to ensure the customers receive the best possible solutions.

The business has shown itself to be resilient in the face of competitive and economic forces and has maintained strong and incremental growth over its 32 years of trading. The business is further supported by exemplary relations with key suppliers who have helped to ensure that whatever the product, service and availability is never compromised and that customers are as a result never let down. This commitment to supply chain relationships has underpinned this business’s abilities in product quality and sustained business growth.

No small part in the ability of this business to grow and sustain its profitability is due to the quality of its people. The business has a strong commitment to the development and welfare of its staff; which has contributed, alongside investment in technology, to the excellent profitability of the business and its current position.

Customer Service:
The business manages many customers in any normal week and has the systems, processes and people to ensure that both productivity and customers’ orders are satisfied. One of the most important aspects of customer management and satisfaction considered by the business is honesty and is responsible for the business retaining many customers and the reputation for which has led to the acquisition of many new customers.

High quality service, with flexibility, honesty, reliability and good value, every order request is important and customers always come first. The result is self evident in the business’s sustained level of repeat business.
Key Strengths:
The business can be an autonomous organisation where the business owner has, over time developed and nurtured a management team capable of overseeing business operations effectively, reducing the need for constant or daily input from the vendor. This has resulted in customer relations founded on a history of trading satisfaction and not contingent upon the presence of the vendor.
The business is well established and very profitable, with a loyal and growing customer base, retaining a high level of repeat business, particularly among a number of customers returning on a regular basis and having done so for many years.
The company has earned an outstanding reputation for its professionalism, service, reliability, flexibility, efficient order fulfilment and a willingness to help.

Financial Information:

The business is being offered for sale on a going concern basis, all financial discussions will take place directly between the vendor and all interested parties under the auspices of Turner Butler.
The business is financially stable with no borrowings, low overheads, positive cash flow, high gross and high net profit and has shown consistent high growth over 32 years trading.
Sales revenue is circa £700,000 per annum and there is over £100,000 on the balance sheet. The vendor feels that with investment in sales and marketing combined with the expected increase in market demand the business could dramatically increase its revenues.

Property information

Property:

Leasehold

Location:

The business is located in an easily accessible area on the outskirts of Glasgow and operates from a purpose built industrial unit of circa 1,350 square feet, including storage capacity, facilities and administrative offices. There is also ample parking.
The premises are superbly appointed and represent the professional qualities and service the company has built its reputation upon.

Other information

Expansion potential:

The current market for this business’s services is growing and is forecast in the near and longer term for significant growth. The business is well positioned to take maximum advantage of this growth as it occurs.

Competition / Market:

The business has used limited advertising in the past and there are excellent opportunities to increase this and market the business more aggressively to significantly increase turnover. A high proportion of the business's revenue has been due to its excellent reputation for quality and service and strong word of mouth recommendation and repeat business.

Support & training:

The current owner will provide all necessary training and all relevant contacts to allow continuity of trading.

Reasons for selling:

Approaching retirement age, the vendor’s feel the business is superbly placed to be taken on to the next phase of growth by new owners bringing a higher level of energy and resources.