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This is a unique opportunity to purchase one of the UK’s finest and most successfull suppliers of bespoke home fitted office furniture.Established in 1982 by the owner, the company is now one of the best known and respected names in its field, and is generally the first choice when a client is wanting office furniture of the highest order for their home.
The company’s aim is to provide a first class product and service with oustanding attention to detail learned in over 40 years of furniture making and design. The company at present completes between 30 – 35 home offices per year, and with more and more people now working from home there is potential for future growth within this sector of the furniture industry.
The majority of the leads the company receive are gained by regular advertising in one of the main weekend newspapers colour supplements. The company also appears at the top of a number of the internet search engines. The business benefits from their regular high quality of advertisng and turns approximately one third of the leads into firm orders. Other marketing tools which the company use are full colour brochures and cd’s of the range of furniture. There is a bank of photographs of completed projects which can be used for future marketing.
The owner looks after all aspects of the business including the marketing, selling, quotations, and preparing the designs for the clients. All of the manufacturing is sub contracted to a highly reliable,skilled and qualified furniture craftsman who manufactures and personally fits the furniture into the clients home,ensuring that a first class service is provided. During the process from receipt of order to instalation, regular communication is maintained with the cleient
The business is profitable with healthy margins running at circa 55% - 70% on orders usually in the region of £10,000. They have low overheads, no bad debts and the business has grown consistently over the years.There is an excellent opportunity to grow the business further for new owners, simply by building on the successful formula that the owner has put together.
This would be a perfect business to bolt on to an existing furniture manufacturing company or a high quality joinery company who can produce good quality cabinet furniture.
Customer Service:
Customer service is paramount to the success of this business. Reputations are built and lost on how good the company are at customer care and the owner pride himself on making life as trouble free and simple as possible. The company ensures that they communicate with the customer before during and after the installation ensuring that complete client satisfaction is achieved.
Wherever possible, advice and guidance is handed out to clients with the sole aim of making the job a huge success. The vast experience of the company ensures that they can work with even the most demanding of customers. A life time guarantee is given to the customer on the completion of the installation.
Key Strengths:
The business has been developed in such a way so that it can cater for the most demanding of clients. They are acknowledged as the finest supplier of home office furniture in the UK and have a first class name and reputation. There is a huge database of satisfied clients who regularly recommend the company’s services and often use the company again themselves.
The company has a complete customer satisfaction mentality and this helps with regular communication helps make the job “Happen” on site. Everyone is friendly, courteous and amenable to their clients, remembering at all times they are providing the service to the customer.
The furniture is made from only the finest materials available. They use high quality woods including, Beech, Maple, Yew, Cherrywood and Mahogany with first class quality fittings and closures to complete the job.
The company works on a tried and tested formula which accounts for their success. They have a portfolio of ten different styles of home office furniture with five different price groups of finishes. These can be adapted to meet all sizes and shapes of rooms. The company has the experience to meet even the most demanding of criteria. All of the designs and plans are kept in a product and procedures manual for manufacturing purposes.
The business is well run with good cash flow and no bad debt. All jobs are secured with a 25% deposit and the balance is due immediately on completion of the work. They have an expertise and knowledge second to none in the home office furniture market. There is excellent scope for growth within the company.
For more information about this business for sale, click the Contact Seller button.
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